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Cookies Policy

Our cookies and you

Hello! If you are reading this, then you care about privacy – and your privacy is very important to us.

Cookies are an important part of almost all online companies these days, and this page describes what they are, how we use them, what data they collect, and most importantly, how you can change your browser settings to turn them off.

What is a cookie?

  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  • Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

What cookies do Keencrew removals use?

We use cookies for the following purposes:

  • Advertising – we use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are: Google Adwords, Facebook, DoubleClick)
  • Analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: Google Analytics, New Relic)
  • Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: keencrew removals_consent).

What cookies are used by our service providers?

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/
  • We use Google Adwords to track the clicks from our paid search advertising on our site. You can change the Google settings associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at https://support.google.com/ads/answer/7395996
  • We use Bing to track the clicks from our paid search advertising on our site. Bing allows users to find information about products and services and it allows brands to advertise to those users. You can view the privacy policy of this service provider at https://advertise.bingads.microsoft.com/en-gb/resources/policies/privacy-and-data-protection-policies
  • We use Facebook to show relevant advertising to people who have shown an interest in our services. You can view the privacy policy of this service provider at https://www.facebook.com/full_data_use_policy
  • We use Google Maps to assist with quoting your delivery request. Google’s privacy policy can be found here: https://www.google.com/policies/privacy/

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Jordan Georgiou
Jordan Georgiou
2024-05-13
Kieron went above and beyond—he swiftly organised a last-minute delivery for me within less than 24 hours, and at half the usual rate. I'm definitely sticking with this service from now on!
Oskar Rabicano
Oskar Rabicano
2024-04-29
great service for an affordable price, very friendly also. the man even went out of his way to take out our old washing machine to make space for the new one. would definitely recommend.
SHEN
SHEN
2024-03-23
Amazing service from my first call to pick up and drop off. Very helpful, communicative and fast (but efficient ) service. I suppose I was fast too haha! Thank you so much- I will 100% use for my next move and I highly recommend. Thank you Keen Crew!
Shibil sha
Shibil sha
2024-01-31
The service and handle was handled so well. I would recommend to my friends
Autistic Whizzkid
Autistic Whizzkid
2023-08-10
I seriously recommend these guys to anyone moving home great prices friendly staff get the job done fast
Joshua Brunert
Joshua Brunert
2023-08-08
Good value, helpful service. Would recommend.
Emma Jones
Emma Jones
2023-06-22
Thank you to Andrew, Kieran and Edward for their help with my move. Andrew went above and beyond to help make the move as stress free as possible so thank you very much. Have used Keen Crew once before and will be using again in the next month or so. Would definitely recommend as customer service is great!
Pinkesh Jain
Pinkesh Jain
2023-06-18
Comes highly recommend, subject matter expert in his field. Super impressive with his skills, the way he takes care of stuff during movement and after landing. if u want a stress free movement he is the guy u are after.. thanks Kieran ( Keen Crew removal). Wish you good luck with your digital plans Note - don't fall into trap of cheaper one's here and there (social media) with Kieran your stuff is safe and he will go above and beyond to get your job done 👍
Julian Sequeira
Julian Sequeira
2023-04-02
I was quoted 4 hrs £300 for moving house after I gave list of all items furniture etc. Final bill was charged £520 since they took 1 hour extra, they even charged me full 30 mins fees for 10 mins extra. Took 2 hours to unassemble and assemble beds. I suggest go with removals with fixed price instead of time based.
Daniel Sanmi
Daniel Sanmi
2023-03-19
Kieron of Keen Crew Removals arrived on time and got to work loading up even before I arrived the location for the pickup. He was good company the entire time and knows his job well. Will be using his services again.
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